Privacy Policy
Effective January 1, 2026
Flinda ("Flinda," "we," "us," or "our") provides software that helps teams turn source material into social content, using AI-powered tools to apply brand DNA, rules, and voice profiles. This Privacy Policy describes how we handle personal information when you visit flinda.io, use the Flinda application, or otherwise interact with us.
Information we collect
- Account and profile data. Such as name, email address, organization name, and credentials you provide when you register or are invited to a workspace.
- Content you submit. Source material, drafts, brand settings, voice profiles, and similar inputs you choose to upload or generate in the product.
- Usage and technical data. Such as device type, browser, approximate location derived from IP, log data, and diagnostic information used to operate and secure the service.
- Payment data. Billing details are processed by our payment provider (for example, Stripe). We do not store full payment card numbers on our servers.
- Communications. Information you send when you contact support or correspond with us about the service.
How we use information
We use personal information to:
- Provide, maintain, and improve Flinda and its features;
- Authenticate users, enforce limits associated with your plan, and prevent abuse;
- Process subscriptions and communicate about billing, security, and service changes;
- Respond to support requests and comply with legal obligations;
- Analyze aggregated or de-identified usage to understand product performance (where permitted).
How we share information
We may share personal information with:
- Service providers who host infrastructure, process payments, send email, or perform analytics, subject to confidentiality obligations;
- Integrations you enable (for example, connected social or workplace tools), according to the permissions you grant;
- Professional advisors where required for legal, tax, or security purposes;
- Authorities when we believe disclosure is required by law or to protect rights, safety, or integrity of Flinda, our users, or the public.
We do not sell your personal information as that term is commonly understood in U.S. privacy laws.
Retention
We retain information for as long as your account is active or as needed to provide the service, comply with law, resolve disputes, and enforce our agreements. You may request deletion of your account subject to legal and operational constraints; some records may be retained in aggregated or backup form for a limited period.
Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and careful handling of credentials.
International transfers
If you access Flinda from outside the country where our servers or providers are located, your information may be processed in those jurisdictions. Where required, we use appropriate safeguards for cross-border transfers.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. To exercise these rights, contact us at support@flinda.io. We may need to verify your request before responding.
Children
Flinda is not directed to children under 16, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date above. Material changes may be communicated by email or through the product where appropriate.
Contact
Questions about this Privacy Policy: support@flinda.io